Responsys + Smith-Harmon = The Total Package

Introducing the next generation of digital marketing services

What happens when two award–winning digital marketing firms come together? Client success! By bringing Smith-Harmon into the fold, Responsys now offers the next generation of digital services across all key and emerging interactive channels. We can better serve clients and meet their needs on every level.

Working for the best. Working with the best.

Responsys Clients

Joint Clients

Smith-Harmon Clients

Meet the Leadership Team

All the people you’ve come to know and trust are more excited about and invested in your success than ever. By putting all these brilliant minds together, we’ve elevated our strategic and creative expertise to an entirely new level. Fun times ahead.

Ed Henrich
VP, Professional Services

Heather Blank
Director, Strategic Services

Lisa Harmon
Director, Creative Services

Aaron Smith
Director, Creative Technologies

Chad White
Director, Research

Diana Schwartz
Web Development Lead

Yolanda Berry
Sr. Director, Client Services

Explore our Interact Services

Leverage our proven email methodologies, build engaging mobile applications, launch brilliant social experiences, and increase conversion.

Strategy.
Send the right message to the right person at the right time.

  • Contact Strategy
  • Program Optimization
  • Reputation Management

Creative.
Launch integrated digital campaigns with spot-on style.

  • Creative Makeover
  • Template System Design
  • Production Retainer

Execution.
Leverage support through the full development lifecycle.

  • Data Integration
  • Campaign Deployment
  • Application Development
Get the Inside View

“We are committed to making smart investments that enable us to support our customers in the best way possible. Smith-Harmon brings valuable experience and expertise marketers need to succeed in today’s cross-channel marketing world. Together, Responsys and Smith-Harmon create an interactive marketing services powerhouse, unmatched in the industry.”
—Dan Springer, CEO, Responsys

“Smith-Harmon and Responsys have a number of clients in common, as well as a common dedication to delivering best-in-class service.”
—Aaron Smith, Principal of Smith-Harmon, now Director, Creative Technologies at Responsys

“We’ve long respected the platform — and the people — at Responsys, and are excited to be joining the team.”
—Lisa Harmon, Principal of Smith-Harmon, now Director, Creative Services at Responsys