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Learn industry best practices, improve your email and cross-channel marketing success, and better understand how New School Marketing can benefit your business. Check the box next to each item you wish to download and complete the form below.

Responsys Reports

New School Marketing : The cross-channel lifecycle marketing approach New School marketers deliver what today’s consumers want: relevant interactive communication across the new power channels: email, mobile, social, and the web.
New School Marketing Assessment Are you a New School marketer? Take this simple New School Marketing Assessment, and we’ll show you where you stand.
Request for Partnership Request for Partnership It’s time to think differently about the RFP process. We recommend you turn your Request for Proposal into a Request for Partnership.
2012 Retail Email Guide to the Holiday Season 2012 Retail Email Guide to the Holiday Season Based on the holiday email activity of more than 100 top U.S. online retailers, provides tips and information to help email marketers meet the challenges, capture the opportunities, and make the most of the 2012 holiday season.
Mobile Email Guide Mobile Email Guide The Responsys Mobile Email Guide is here to walk you through the complex landscape and equip you with the know-how you need to make an impact.
Econsultancy Marketing Automation Buyers Guide 2013 Marketing Automation Buyer's Guide 2013 Econsultancy’s Marketing Automation Buyer’s Guide is an invaluable resource for anyone who wants to build an understanding of this fast-growing market, including leading vendors, agencies and industry analysts.
The 2012 Digital Marketing Big Australia Report The 2012 Digital Marketing Big Australia Report The 2012 report examines how Australian marketers approach digital marketing, where resources are being allocated and what the biggest areas of focus are for the next twelve months.
2012 Email Design Look Book 2012 Email Design Look Book Don’t miss the fourth annual Responsys 2012 Email Design Look Book. Each piece stands out as great email creative, but when viewed together they illuminate the priorities that are critical for our industry.
Responsys Econsultancy Cross-Channel Marketing Report 2012 Responsys Econsultancy Cross-Channel Marketing Report 2012 The inaugural Cross-Channel Marketing Report 2012 from Responsys, in association with Econsultancy, is a comprehensive analysis of the use of online and offline marketing channels, integration of display advertising and use of mobile for marketing.
2011 Email Engagement & Deliverability Study 2011 Email Engagement & Deliverability Study In this three-year study of how 100 major retailers manage inactive subscribers learn everything you need to know about email list management, re-engagement and re-permissioning of inactive subscribers.
2011 Retail Email Guide to the Holiday Season 2011 Retail Email Guide to the Holiday Season To help you navigate the challenges and opportunities of the 2011 holiday season we’ve put together a helpful roadmap.
2011 Email Design Look Book 2011 Email Design Look Book Picked by the Responsys Creative Services staff, this selection of emails includes standout examples of innovative design, copy and strategy from the past year.
Tear Down the Walls Between Email and Your Website Uncover a series of actionable steps for bringing your campaigns and site content closer together, and learn how leading brands have implemented them with great success at their companies.
Downloads archive

Forrester Research Reports

Embed the Customer Life Cycle Across Marketing See why the only companies that will be successful in the age of the customer are those that obsess about their customers.
The Forrester Wave™: Email Marketing Vendors, Q1 2012 Responsys stacks up as a Leader in Forrester’s 37-criteria evaluation that helps interactive marketers select the right email marketing partner.
Forrester Research: US Interactive Marketing Forecast, 2011 To 2016 Forrester Research: US Interactive Marketing Forecast, 2011 To 2016 Renowned industry expert Shar VanBoskirk and her team at Forrester Research provide insight into what's in store for marketers from 2011 to 2016.
Forrester Research: Getting Email Marketing Measurement Right: Four Measures That Matter Most Marketers must demand and embrace a set of old and new measures that include subscriber social sharing and revenue contribution in order to fully measure and leverage the long-term value of their email programs.

Webcasts

Responsys Video Winning Deliverability Battles in 2013 Presented by: Kevin Senne, Senior Director, Deliverability & ISP Relations, Responsys

Join us for expert perspectives on tough deliverability issues, including tips to help you fix serious problems when they crop up, steps you can take now to maximize deliverability, and a preview of new challenges on the horizon.

Responsys Video Conquer the mobile inbox this holiday season  

Wacarra Yeomans, Director of Creative Services at Responsys, walks through mobile email tactics that can dramatically boost holiday ROI without additional budget.

Responsys Video Roadmap to the Holiday Season  

Chad White, Research Director at Responsys, walks through the 2012 Retail Guide to the Holiday Season; this webcast will provide you with the tools, tips and tricks to avoid holiday stress and maximize revenue this season.

Responsys Video Beyond Just Email: Your Interactive Marketing Opportunity  

This webcast featuring Forrester Research’s latest forecast of interactive marketing spend, will size U.S interactive investment and how your organization can take advantage of it.

Responsys Video The Death of Forward-to-a-Friend? Presented by:
Katrina Conn, Senior Strategy Consultant, Responsys

Is forward-to-a-friend really dead, or have content sharing tools changed? Join us as we discuss the various content sharing and viral mechanisms to leverage and meet your marketing objectives.

Responsys Video Lifecycle Marketing in a Cross-Channel World Presented by: David Hibbs, Strategic Consultant, Responsys

Building lasting relationships with customers is more important than ever. Join us as we focus on building specific programs in each channel - for example, how to create or improve "welcome" experiences in email, social and mobile and on the web.

Responsys Video Are You Ready for the Splinternet? Presented by: Mike Hotz, Senior Strategic Consultant, Responsys

View this Webcast and learn how to plan, launch, overhaul, implement and evaluate your own multi-channel marketing program as the Splinternet Age evolves.

Responsys Video Powering Your Preference Center Presented by: Van Tran, Strategic Consultant

In this webcast we'll review the questions and key considerations many marketers face when developing a preference center.

Responsys Video Cross-Channel Coordination

Forrester Research Analyst Julie Katz shares surprising new survey results revealing why the average marketing organization falls far short of tapping the full potential of the email channel.

Responsys Video Lead Acquisition, List Growth, & On-boarding Message

This webcast reviews all the basics for growing your email list and finding new sales leads.

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