The Forrester Wave™:
Email Marketing Vendors, Q1 2012
1/20/2012
"The vendor's technology platform trumps the
others we evaluated because of its extremely
flexible data model, high volume of data storage,
and support for compliance."
Responsys received the highest score in the
Technology Platform category, citing “Its current
offering is 18 months ahead of the Contenders’.”
"The vendor's vision is to automate and optimize
relationship marketing programs, beginning with
email, mobile, social, Web and display
advertising. And the vendor tells us that "going
cross channel is making us a better email
company. We believe it."
"Consistently one of the best applications we
evaluate, this vendor sets the bar for others with
its capabilities for supporting dynamic queries
and its flexible data model."
Responsys was the only vendor to receive a
perfect score in the Strategy category.