Benchmarks, insights and analysis of more than 1 billion emails, mobile and social messages make this second edition of the Big Australian Report a must read for Australian marketers. This is the only report in Australia focused on results, attitudes and actions of Australian enterprises.

Key highlights include:

• Email performance benchmarks across nine industries
• Growth in cross channel, lifecycle marketing programs
• Best days to send messages
• Types of messages making up the 300% growth in mobile messages
• Factors behind the 100% growth in social messages
• Key priorities for 2011/12