Responsys Leadership Team & Board of Directors

Responsys Leadership Team

Dan Springer, Chief Executive Officer
Scott Olrich, Chief Marketing Officer
Andrew Priest, Chief Customer Officer
Don Smith, Chief Information Officer
Chris Paul, Chief Financial Officer
Antonio Casacuberta, Chief Technology Officer
Ed Henrich, Vice President, Professional and Strategic Services
Jeff Lundal, Senior Vice President, Worldwide Sales
Richard Owen, Vice President, Products
John Nugent, Vice President & General Manager, EMEA
Jerome McLaughlin, Vice President, Service Solutions

Robert Stanley, Managing Director, Asia Pacific

Dan Springer Chief Executive Officer

Dan Springer brings over 20 years of executive leadership and strategic sales and marketing consulting experience to Responsys, with proven success in interactive marketing, e-commerce, and finance. As Chief Executive Officer, Dan is responsible for charting Responsys’ strategic direction and extending the company’s leadership into new realms of digital marketing. Prior to Responsys, Dan was Managing Director in the San Francisco office of Modem Media where he was responsible for general management of the agency’s western United States operations. Dan led the development of the agency’s Performance Marketing capability by leveraging database marketing, web site analytics and search engine marketing techniques. Prior to Modem Media as the CEO of Telleo, Inc., he refocused the business from online advertising to business partnerships with leading brands like Taco Bell. Previously, Springer was also the Chief Marketing Officer and General Manager for NextCard, where he built the fastest-growing credit card in history by creating one of the Internet’s top five advertisers. He started his career as a consultant at McKinsey & Company and DRI/McGraw-Hill. Dan holds an MBA from Harvard University and a BA in Mathematics and Economics from Occidental College. He also sits on the board of directors for ITI, E-LOAN and The Randall Museum.

Scott Olrich Chief Marketing Officer

As Chief Marketing Officer, Scott is responsible for Responsys' go-to-market and sales strategy and leads the strategic direction for all of the company's marketing products and services. A revolutionary who views marketing as a competitive weapon, Scott has more than 15 years of experience in the Internet, ASP, and consulting environment as a strategist, marketer, and high-impact executive. Before joining Responsys, Scott was a founding executive and Senior Vice President at Topica, an email marketing application service provider, where he helped the company become one of the nation's largest email marketing companies serving the SMB market. Prior to that, Scott was a senior consultant at Accenture and has also held senior positions at Xerox Corporation and Spark Online. An evangelist for customer focused marketing, Scott is frequently quoted in publications, such as BtoB Magazine, DMNews and iMedia Connection, and speaks regularly at industry conferences, such as Internet World, MarketingSherpa, ActiveInsights, AMA, and DMA events. Scott holds a BS in Business and Finance from San Diego State University.

Andrew Priest Chief Customer Officer

Andy Priest leads and manages Responsys account management, professional services, and customer support operations. He has spent more than 20 years in the software industry, with more than a decade of direct experience leading worldwide professional services and customer care organizations. Prior to joining Responsys, Andy was Executive Vice President of Customer Operations at Open Harbor, where he was responsible for worldwide service delivery and customer care. Prior to that, Andy served as Senior Vice President of Professional Services at Epiphany, a provider of enterprise-level CRM solutions, and as Senior Vice President of Worldwide Field Operations at Brightware, where he led service and support efforts that resulted in a 100% growth in services revenue and a referenceable customer base of over 90% in key verticals. Andy has also held executive and senior management positions at Informix, Red Brick Systems, Information Builders, and HP. Andy graduated with a B.S. in Computer Science from the State University of New York at Albany.

Don Smith Chief Information Officer

As CIO, Don Smith brings more than 20 years of deep technology and operational expertise in product development, quality assurance, customer support, implementation services, and sales engineering to Responsys. Prior to joining Responsys, Don was a member of advisory boards and/or provider of technical and business consulting services to numerous on-demand businesses — recognizing that they, and their customers, have unique operational needs. Before that, Don was the Senior Vice President of Customer Advocacy at Extensity, where he was responsible for Extensity's on-demand solution, IT, professional services and customer support. Prior to Extensity, Don co-founded Clarify Inc. and drove the entire development lifecycle of Clarify's flagship products. He also served as Clarify's Vice President of Worldwide Technical Field Operations. Early in his career, Don held technical and management positions at Daisy Systems and Texas Instruments. Don received his Bachelor of Science degree in Electrical Engineering from the University of Nebraska, Lincoln.

Chris Paul Chief Financial Officer

Chris Paul joined Responsys as Chief Financial Officer with 20 years of experience in finance and operations. As CFO, Chris is responsible for overseeing the company's global financial initiatives and driving fiscal discipline as it moves to the next phase of rapid growth in the on-demand marketing industry. Prior to joining Responsys Chris served as Vice President of Finance and Administration and Chief Financial Officer at Determine Software. While at Determine, Chris was instrumental in implementing rigorous financial controls, cost efficiencies, and corporate governance compliance. Previously, Chris held numerous posts as Chief Financial Officer at both established and start-up technology companies, including Teros, Linuxcare, Cloudscape, and ICVerify, for which he successfully negotiated mergers and acquisitions, equity financings, and debt restructurings. He began his career at Ernst & Young. A chartered accountant, Paul holds a Masters degree in Accounting and Taxation and a Bachelor of Commerce degree from the University of Cape Town.

Antonio Casacuberta Chief Technology Officer

Antonio Casacuberta brings over 20 years of management and executive experience to the Responsys team.  As Chief Technology Officer, Antonio is responsible for driving Responsys’ technical vision and leading the next wave of technical innovation and expansion at the company. He also assumes the day-to-day responsibility and management of Responsys’ world-class development team. He most recently served as Chief Technology Officer of Infospace, which ranked 20th on Wired Magazine’s 2006 list of the 40 most innovative companies on earth. While at Infospace, Antonio led the company’s product software development, including the release of award winning search properties such as Dogpile, metacrawler, and Switchboard.com, as well as industry-leading Mobile Search products. Prior to Infospace, Antonio a spent a decade at Oracle in management positions where he planned, staffed and led innovative technology development and implementation projects, including Oracle Application Server and MPP products. Antonio, who began his career as a software engineer, holds a bachelor’s degree in computer science from Boston University.

Ed Henrich Vice President, Professional and Strategic Services

Before joining Responsys, Ed served as founder and president of Henrich Enterprises, an Internet marketing company he founded in 2005 focused on extending the usability of current web analytic tools to identify high performance segments and campaigns and take immediate action. Ed is a pioneer in the email marketing industry, having joined Post Communications (now Yesmail) in 1997 when it was a five-person startup. Over the course of eight years, he acted as the company's vice president of client services and president. During his two years as president, revenue tripled and the company achieved profitability. In 1997 Ed designed the analytics reporting system that was for years one of the major competitive advantages of the Yesmail technology platform. He has also personally worked to create leading email marketing programs at Hewlett-Packard, Macy's, Avon, Nine West, E*TRADE, Countrywide Financial, and Hotwire. Before joining Yesmail, Ed was a venture capitalist at Internet Capital Group, and a senior consultant with McKinsey & Company. Ed is a recognized authority in the Internet marketing industry and a frequent guest speaker at JupiterResearch, ClickZ and DMA conferences. Ed, a former Fulbright Scholar to Australia, holds a Ph.D. and M.S. from UCLA, and a B.S. from Drexel University.

Jeff Lundal Senior Vice President, Worldwide Sales

As Senior Vice President of Worldwide Sales, Jeff Lundal is responsible for managing global sales efforts at Responsys and advancing the company's leading on-demand marketing strategy. A veteran in the multichannel marketing industry, Lundal develops and leads a team of consultative sales professionals that leverage their combined experience in the retail, financial services, communications, and technology industries to match customer needs to Responsys solutions. Prior to Responsys Lundal served as Senior Vice President at DoubleClick, where he launched sales and account management initiatives for the Abacus Data Management Solutions group, an acquisition from CSC Advanced Database Solutions where Lundal served as Executive Vice President of Sales and Marketing. Lundal has held executive positions in sales, marketing, and business development for more than 15 years, working as an active client sponsor to apply best-practice insight and ensure a positive experience throughout the customer lifecycle. Lundal holds a Bachelor of Arts degree from the University of Missouri.

Richard Owen Vice President, Products

Richard Owen has over 20 years of product management experience and expertise translating market vision into successful software applications. At Responsys, Richard develops go-to-market and product strategies, drives product releases, and ensures field enablement in communicating product value to a growing customer base. He has been producing interactive marketing solutions for the past seven years, including time at email service provider Topica, where he served as Senior Director of Product Management before joining Responsys. Prior to Topica, Richard served in senior product leadership roles at Autodesk, where he lead the AutoCAD LT and WorkCenter product lines as well as business development, corporate M&A, and venture investment efforts. Richard has also held product management positions at a number of software companies in the US and UK, producing hosted, client-server, and desktop applications in a variety of industries. Richard received a BSc honours degree in Electronic Engineering from Lancaster University in the United Kingdom.

John Nugent Vice President & General Manager, EMEA

John brings over 13 years of email marketing and web analytics experience to his position as Vice President and General Manager, EMEA. Prior to Responsys, John was formerly Managing Director EMEA of DoubleClick. He had previously served as Director of Strategic Services at DoubleClick, providing email marketing and web site analytics consultancy to clients including AOL, P&G and Intel. Prior to DoubleClick, John has held Marketing Director positions at Email Reaction, Barclays Bank and Encyclopaedia Britannica. John holds a law degree, a post-graduate diploma in marketing, and is a member of the DMA Email Marketing Council.

Jerome McLaughlin Vice President, Service Solutions

Jerome has over 15 years of multichannel marketing experience providing strategic consultation to major enterprises in both the U.S. and Asia. Jerome joined Responsys with the acquisition of INBOX Marketing, Inc., where he served as president of this award-winning professional services firm specializing in the strategic optimization of email marketing programs. Previously, Jerome was founder and CEO of Truis Corporation, a B2B customer intelligence solutions provider in the CRM industry, working with clients such as Cisco Systems, Nortel Networks, and Microsoft. Prior to Truis, Jerome worked with Niehaus Ryan Group, Inc. providing marketing communications strategies to major technology companies such as VeriSign, Texas Instruments Software, Silicon Graphics Inc. (SGI) and AOL. Jerome also served in marketing and sales positions for Fritz Companies Inc. (purchased by UPS), a pioneer in integrated global logistics, in both the U.S. and the Far East. Jerome holds a BA in Political Science from UC Davis and currently serves on the board of directors at SCUSA (Sports Charities of America).

Robert Stanley Managing Director, Asia Pacifc Responsys Asia (RSCM International Pte. Ltd)

Responsys Asia is our Asia Pacific partner, representing Responsys fully throughout the region. Robert brings 15 years of digital marketing experience in North America and Asia to his role as Managing Director. Previously, Robert was Regional Director of Asia for Epsilon Interactive and has held senior management positions in DoubleClick, Vignette, and Bowne Internet Solutions. He is a well respected authority on the effectiveness of targeted direct marketing throughout Asia, heading the E-marketing Council of Singapore, participating on the Exco of the Direct Marketing Association of Singapore, and regularly speaking at events and conferences throughout Asia. Robert holds a Bachelor of Science from University of Toronto.

Responsys Board of Directors

Bob Frick
Bruce Golden
Greg Gretsch
Mike Schuh
Tim Haley

Bob Frick
Bob Frick joined the Responsys Board in August 2002, bringing 40 years of management experience with blue chip companies such as Bank of America and Standard Oil Company, as well as Measurex during the company's early years. During his 23 years with Bank of America, he served as the Vice Chairman of the Board, Chief Financial Officer, Executive in Charge of the World Banking Group, Managing Director of BankAmerica International, and President of Bank of America's venture capital subsidiary. Currently, Bob is an adjunct professor in business strategy for the Executive MBA Program at Saint Mary's College. In addition, he provides his extensive expertise in finance and business operations to seven private and public companies as a member of their Board of Directors. Bob has an undergraduate degree in Engineering and an MBA from Washington University in St. Louis.

Bruce Golden
Partner, Accel Partners
Bruce Golden has focused on emerging markets and technologies since 1984. He joined Accel in September 1997 and specializes in enterprise software and Internet investments. Bruce has led Accel's investments in ComScore, Ecommerce Industries, Inc., Escalate, Fort Point Partners, Moneyline Network, and Support.com, in addition to Responsys. From 1993 to 1996, Bruce served as Vice President of Marketing at Illustra Information Technologies, which was acquired by Informix Corporation. Prior to Illustra, he spent eight years at Sun Microsystems where he helped to start their market development organization and was a founding member of the Sun Asia subsidiary. Bruce holds an MBA from Stanford University and a BA from Columbia University.

Greg Gretsch
Managing Director, Sigma Partners
Greg Gretsch joined Sigma in 2000. He has worked in technology for the last 12 years - eight of those years as an entrepreneur. Most recently he served as Vice President of Electronic Direct Marketing for Kana Communications. He joined Kana as a part of Kana's acquisition in August of 1999 of Connectify, Inc. He co-founded Connectify in December 1997 and served as the company's Chairman and Vice President of Marketing and Business Development. Prior to starting Connectify, he co-founded, and served as Chairman and CEO of GiftONE, which he sold in 1997. His first technology startup was Vicarious, an educational and reference CD-ROM publisher that he founded in 1993 and served as the company's CEO. In addition, he has held various management positions in information systems, marketing and product marketing with Arthur Andersen, Apple and Kaleida Labs. He received his B.B.A. in MIS from the University of Georgia.

Mike Schuh
Partner, Foundation Capital
Mike Schuh joined Foundation Capital in 1998. He has more than 30 years of experience in the software industry and has held executive positions in sales and marketing in several key industries: mechanical and electronic design automation and enterprise software. Prior to joining Foundation, Mike was a founder and CEO of Intrinsa Corporation, a leading supplier of productivity solutions for software development organizations. Prior to this he held executive sales positions with Clarify, Cadence Design Systems, Voysys Corporation, Daisy Systems, Automatix Inc., and Computervision. In addition to his role on the Responsys Board, Mike is Chairman of the Board at Intrinsa and a member of the Board of Directors at Eloquent Software and Chronology Corporation. Mike holds a BSEE from the University of Maryland.

Tim Haley, Observer
Founding Partner, Redpoint Ventures
Tim Haley is a founding partner of Redpoint Ventures. Prior to founding Redpoint, Tim was a general partner with IVP, a firm he began working with in 1987 and joined in 1998. Tim focuses on investments in enterprise software and software infrastructure. Tim currently serves on the Boards of Directors of Homestead Technologies, Inc., Movaris, M7, Netflix, Inc. (NFLX) , and Reflect.com. He also led investments in ChemConnect, Inc., Onebox.com (acquired by OpenWave), Kendara (acquired by @Home) and Responsys, Inc. Prior to joining IVP full-time in 1998, Tim was the principal of Haley Associates, one of the premier executive recruiting firms in the high technology industry. Tim was instrumental in the formation of numerous successful companies, including Alteon Networks, Crescendo Communications (acquired by Cisco Systems), Epigram (acquired by Broadcom), Ipsilon Networks (acquired by Nokia), OnStream Networks (acquired by 3Com), Portera Systems, Primary Access (acquired by 3Com), Virage (IPO 2000), Whistle Communications (acquiredd by IBM), Whitetree (acquired by Ascend Communications) and Zip2 (acquired by Compaq Computer). Tim received his B.A. in Philosophy from Santa Clara University.