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Responsys Careers



Program Specialist

Responsibilities:

  • Client Facing Responsibilities: Support Responsys Client Consultants and Account Executives by managing client activities via phone and email.
  • Strategic Thinker: A strong desire to apply strategic thinking to produce successful marketing programs.
  • Learn Industry Expertise: Gain hands-on experience working side-by-side with email industry thought leaders and marketing strategists.
  • Time Management: Learn critical professional service skills including timesheet tracking, project budgets, document/file version control, project plans, document templates, issue tracking, status reporting, meeting schedules, and ROI reporting.
  • Project Execution: Establish yourself as a reliable resource for within client services for executing flawless programs that track and produce results.
  • Quality Control: Assist in scoping programs and work with resources across multiple internal teams (i.e. Creative, IT and Product Development).
  • Learn Best-Practices and Processes: Follow and improve internal processes, business practices, and proprietary industry best practices.

Skills and Requirements:

  • Positive personality: A strong work ethic, a winning attitude and a sense of humor who enjoys adding value to a strong organization.
  • Business experience: 1 – 3 years experience preferably in email, professional services or an interactive agency setting.
  • Technical Basics (preferred but not required): Basic knowledge of one or more web technologies and Internet environments including: email software, ecommerce, HTML, web analytics, affiliate programs, web services, API integration methods, and application service providers.
  • Time Management: Diligent ability to execute multiple projects in a fast-paced environment within a budget while maintaining high customer satisfaction.
  • Communication Skills: Ability to translate information to both technical and non-technical team personnel.
  • Customer-centric: Client focus with an obsession for performing quality work.
  • Strategic Thinker: Strategic and analytical insight to help solve client’s business, marketing and technology problems.

Contact:
Gregg Hansen
Sr. Recruiter