Recently in Culture Watch Category

Madness for Mad Men Cross-Promotions

From: Banana Republic
Subject Line: Go mad for the new Mad Men(R) Collection, available online & in stores.
Date: Thursday, March 1, 2012

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For the Responsys SF Creative Services group, the premiere episode of Mad Men, Season 5 cannot come soon enough! (next Sunday, March 25 9/8c on AMC). The producers of Mad Men are doing an excellent job of building buzz for the launch of the new season by partnering with brands such as Banana Republic and Estée Lauder. The icing on the cake is the latest issue of Newsweek which features Mad Men on the cover with the tagline Welcome Back to 1965. Inside the pages, many of the ads have been retro-ized as well. To see all the ads, click here for the full collection posted on the Business Insider website. I, for one, will certainly be tuning in!

SXSW Recap: Content for a Cause

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I had the pleasure of attending my third consecutive SXSW Interactive conference this past week. I attended sessions that were both educational and thought provoking. In this post I've included a few actionable tips and insights from my favorite presenters, who largely focus on living and contributing in world where it's so easy to get caught up in the technology loop.

  • We are all makers: We create content. We consume content. We reference content and share content with others. We engage with content and we ultimately start back at the beginning and create and make again. We are makers (referred by Tiffani Jones Brown) or producers (as referenced by Kristina Halvorson). There are brilliant minds working within the discipline of Content Strategy to ensure that the interface is the publication and the publication is the interface. Content Strategists are not just content planners: a plan is nothing, but the planning is everything. This select team of individuals is testing what works and doesn't work and constantly going through an iterative process.
  • Data visualized: As we continue to make and produce content, more and more data is becoming available. As a result, there's opportunity like never before for researchers, scientists and historians to dig into large and complex datasets. For example, research is being uncovered at Indiana University with Johan Bollen that correlates the emotions expressed within Twitter with the rise and fall of the stock market. And the research team at Microsoft has created Layerscape, a powerful and visual tool to study and analyze complex Earth and oceanic datasets.
  • Back to basics: We all have the perception that we are indeed great multitaskers. We have many windows opened on our computer screens at a time. We participate in multiple conversations at once by either creating content or interpreting content delivered to us. We get stuck within the technology loop and crave to take in everything at once. Well, a fun fact is that multitasking isn't possible when you attempt two tasks that require the same side of the brain. Good news is that most of us can walk and chew gum. We can fold laundry and listen to music. However, we cannot respond to an IM while reading an email while participating in a conference call. Here are some tips from the amazing panel:
    • Create environmental changes to change your behavior. Turn off the internet to write and do real work.
    • Create a to-do list with six quadrants. Five of the quadrants will hold items to be achieved within the year. The sixth quadrant will hold your tasks to complete today. Notice the time and effort put into the sixth quadrant and begin to shift your behavior to begin to focus on the other five key tasks to complete in the year.
    • Create a "to-don't" list. And stick to NOT doing those things that are time sucks.
    • Set your watch to beep every hour on the hour. Take 1 min. during that alarm to evaluate the work you are doing. Is this valuable? Does this help me accomplish my tasks at hand? Realign and move forward for the next hour. 
  • Become a citizen first, consumer second: And the last take away from listening to very motivating presentations from Biz Stone, Al Gore and Sean Parker ultimately resulted in, do something for good. As we continue to create, make and produce, we need to be sure we weave cause into everything, daily. Stone states that opportunities can be manufactured and creativity is a renewable resource. We must learn to fail spectacularly to begin to succeed spectacularly. And look to leverage the power of social media and other technologies to give power to the people.

 

Additional links:
Your Brain on Multitasking
Rude Awakening: Content Strategy is Super Hard
Copy Matters: Content Strategy for the Interface
Data Visualization and the Future of Research
Content As a Means for Social Change
Sean Parker Presentation 

Ogilvy notes
Biz Stone  
Al Gore & Sean Parker

Attending this year's SXSW Interactive will definitely go down as one of the highlights of my year. The shear amount of high-quality content, top tier presenters and events was both exhilarating and a bit overwhelming. For me, the most interesting topics that bubbled up were around mobile marketing, data and respect for user's privacy and attention.

Thumbnail image for SXSW_Mobile_panel_01.jpgWith the rise of GPS-enabled smart phones, ubiquitous geo-location is now available to a large number of consumers and it's changing what it means to be in a location. Being somewhere is no longer about a simple point on a map--it's a collection of personal experiences. With images, opinions, reviews, map queries, tweets, posts and check-ins come opportunities for marketers to provide more relevant real-time content, whether it's alerting a user to a preference, like a nearby ice cream shop or a direct marketing message about a product or service nearby. But with that ability comes a responsibility to not only ensure that the communications are permission based, but also to provide real and immediate benefits to the user.

Alex Rainert, Head of Product at foursquare, made the very distinct point that relevant content isn't only about proximity and permission; it's about real value. It's unlikely that users will be delighted if a Starbucks coupon pops up as they walk within 20 feet of a retail location, but they will be delighted to know that a friend is checking in to their favorite pizza place and there's a discount in effect for the next two hours.

My main takeaway from the many panels and discussions at SXSW Interactive is that we, as marketers, will be working with more and more personalized, real-time data. And while we do, it's crucial that consumers understand what type of data is being collected and how it will be used.  More than ever, as consumers offer up their attention and personal information, we need to give them smart, relevant, high-value content that makes the trade-off worth it for them, each and every time.

Session references:
Design and the Mobile Startup
Location Tracking: Threatening or Value-added?
Ambient Location and the Future of the Interface

Can't Contain Them....

From:The Container Store
Subject Line:Star Spangled Storage | Made in the USA
Date:Monday, July 4, 2011

Star-Spangled-Storage-_-Made-in-the-USA_.jpgThis email from The Container Store stood out in last weekend's sea of July 4th messaging. Leveraging everything from a clever subject line to splashes of red, white and blue in the product grid, The Container Store manages to make plastic hangers and food storage look downright patriotic. They also go beyond color and create a more authentically down-home patriotic theme by featuring only items  "Made in the U.S.A." This email does a lot to create a memorable, positive brand impression around products that could easily seem mundane, likely pushing up interest levels and click-throughs and building anticipation for future campaigns. 


Weekend Guides - Offering an Experience

From: Urban Daddy
Subject Line: UD | Korean Tacos, Swedish Jackets and Famous Movies
Date: Thursday, January 13, 2011

From: Refinery29
Subject Line: The ultimate freeloader's guide to NYC
Date: Thursday, January 13, 2011

From: Daily Candy
Subject Line: NYC - The Weekend Guide
Date: Thursday, January 13, 2011

Since moving to NYC, I have been looking for ways to get to know this gigantic city. So I decided to sign up for local emails from Urban Daddy, Refinery29 and Daily Candy. The result? I love it! Not only do I feel like I am slowly getting "in the know," but I'm spending more to get it! It's opened my eyes to many things that I had no idea were out there: Fitbits & Kimchi taco trucks, the ultimate freeloaders guide, Brazilian plastic footwear...
 
Too often we email marketers get caught up with product positioning and ROI instead of thinking about what we as consumers really want to hear about. By composing an experience around your product, either through joining one of these sites, incorporating lifestyle content, or using geo-targeting to customize member promotions, you will be creating customer loyalty, and may even improve people's lives.   


Urban DaddyRefinery29
DailyCandy

Color of the Year

Sender: Neiman Marcus
Subject Line: Save Face! Michael Kors gifts are just in time
Date: Wednesday, December 8, 2010

Sender: Bloomingdale's
Subject Line: Coats to Keep You Warm All Winter Long + Sale!
Date: Thursday, December 16, 2010

Facebook Profile Picture: Lisa Harmon
Date: Wednesday, December 17, 2010

Magazine: Vogue
Cover: Angelina Jolie
Issue: December 2010

Every once in a while, a topic comes up in the Responsys Creative Team offices that gets us all fired up (like when Gap changed its logo a couple of months ago).

The latest topic that's got our tongues wagging is Pantone's announcement of its 2011 color of the year: Honeysuckle. It's basically like Hot Pink IMO. I have some pretty strong girly genes, so I'm ok with it. In any event, now I am obsessed with the color, and have been seeing it everywhere: in emails, on Vogue's cover logo, and the lovely Lisa Harmon's lips on her Facebook profile picture. 20101216_bloomies.jpg

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WE

From: west elm
Subject Line: Wherever you go, WE are with you
Date: Wednesday, September 8, 2010

In addition to redesigning their website to feel friendlier with the introduction of both paper texture and handwritten font, west elm has also launched city guides in Philadelphia, Portland and Chicago. I'm curious about how y'all think about this. Does it make sense for west elm? How does it help the brand? The customer?

Also, I am interested in your reaction to the WE element. Please comment!

Can You Read This?

From: HR Baby&Child
Subject Line: Set Sail With Our Marlowe Panel Bedroom
Date: Thursday, May 27, 2010

The text overlaying the light and dark parts of the background images makes this otherwise lovely email tough to read. Chad White posted a great Email Insider article the other day about how email designs are neglecting the needs of Baby Boomers - your biggest spending force, usually - by not having readable text. Other readability issues to watch out for include too-small text, low-contrast text and full caps. Make sure that people aren't missing your message just because they can't read it!  

Click Me, I'm Irish

From: Puma
Subject Line: 25% Off - Lucky You!
Date: Tuesday, March 2, 2010

Sports-style brand Puma made a bold statement with its recent St. Patty's Day email. Often tame with its holiday creative--this heart-adorned Valentine's Day message comes to mind--Puma opted to forgo the predictable shamrock graphics in favor of something far more striking.

The creative features an image of a dozing leprechaun and his anonymous, stocking-clad guest, sprawled over one another in the remains of the evening's merriment, with the headline "You Don't Have to be Irish to Get Lucky." In the center of all this is a single sneaker, dangling on the woman's foot. I suppose this technically makes it an on-body product shot, and therefore one of the more provocative of its kind in recent memory.

Now, some may argue that this in poor taste (or even just stupid). There's probably a case to be made there. It's got the same kind of tongue-in-cheek, not-so-subversive fratty humor that you see everywhere from faux-thrift store t-shirts to men's body wash ads which, even if you find them funny, can be tiresome in their ubiquity.

Whether the creative appeals to you or not, however, it's undeniable that Puma takes a smart risk by shifting toward this type of edgier messaging. The brand speaks in a more relevant way to a coveted demographic, namely dudes with disposable income in their twenties and early thirties.

Puma has also created content that's interesting enough (or at least startling enough) to be shared and commented on by the same demographic. In our office, it was forwarded around and definitely became the topic of conversation--not because of the discount, but because of the imagery. This kind of conversation can both increase brand awareness and act as a vehicle to spread the sale message.

Additionally, Puma manages to differentiate itself in the inbox from similar brands and similar sale messaging. A significant fact to note is that this message was sent two weeks before St. Patty's Day, when the only evidence of the holiday seemed to be the Guiness display at the grocery store. By sending earlier, Puma got a jump on other retailers competing for attention around a similar type of message.

Ultimately, this type of messaging wont work for all brands and certainly wont resonate with all subscribers. You have to give credit to Puma for recognizing and speaking to a part of its audience, even with the inherent risk involved in moving away from safer options. No matter what your brand, it never hurts to examine new ways to make your messaging stand out and appeal to your followers. Who knows? You might just get lucky in a way you never expected.

Help for Haiti



From: Red Cross
Date: Monday, January 15, 2010


On January 12, 2010, Haiti was struck by a devastating earthquake that not only shook the island but people across the globe. Within days, many organizations mobilized to collect donations. The Red Cross partnered with the Mobile Giving Foundation and First Lady Michelle Obama to launch an incredible mobile campaign.

Within three days of the earthquake, the Red Cross generated over $8 million in donations via texts at $10 per transaction. More donations were generated via short codes as other organizations launched their own mobile campaigns.

All marketing channels were leveraged to generate historically significant totals. Through websites, music sales, benefits, telethons and texts, organizations quickly organized to drive one the most focused and successful campaigns in history. Success was driven by three key components: low donation thresholds, ease of donation through mobile partners and cross channel efforts that amplified the message.

Donors were presented with options to receive updates on how their dollars were spent. Subscribers connected to the event through updates and news that drove continued contributions. To date, donations to help Haiti exceed $528 million. What an amazing feat!

Go Quirky or Go Home

From: Etsy
Subject Line: Etsy Finds: Trick or Treat
Date: Tuesday, November 3, 2009

Etsy.com is a bastion of offbeat, cool-girl style, so it's no wonder they put the "personal picks" trend to such good use. In this email, part of the Etsy Finds series, Christine, an Etsy seller and blogger, handpicks her faves for Halloween.

What makes this email stand out from others like it is the way Christine's personality is emphasized: she's perfectly Etsy-esque, but she's real--she likes pranks, she has a weird mom, and she's discovering new things on Etsy every day, just like the rest of us.

Everyone seems to agree that putting a human face to your brand is a smart idea, and it's one we've written about several times on this blog. Etsy puts a twist on this concept by using the perspective of a seller, rather than a more formal spokesperson, which ultimately synthesizes two lovely trends in one EDM--personal picks and reader reviews. The result is a friendly, intimate conversation with Christine, and it makes me want to find out what other Etsy treasures she might uncover.

My lone complaint about this email is that I received it much too late. I received this Halloween-themed newsletter on Halloween--why would I order any of this stuff now? The sloppy timing of this mars what is otherwise a very charming email.

Email Confession: I Heart GOOP

From: Goop
Subject Line: It's Goop - DO
Date: Thursday, May 7, 2009

Okay, okay, I admit it. I signed up for GOOP newsletters. Never heard of GOOP? It's Gwyneth Paltrow's lifestyle website. At first, I didn't get it. As a matter of fact, I initially mocked it, jumping on the bandwagon with other folks who, quite frankly, were excited to have something negative to say about Princess Gywneth.

But, I've noticed an inner shift in my inner aspect. (Gwyneth would get that reference.) Secretly, I look forward to her emails, and I realized today when I received the latest that I needed to come clean. In some weird way, it feels like Gwyneth is literally pulling my email address out and saying, "Oh, I think I'll email Darrah today." It's kind of like Twitter on Botox. It's all plumped up and I love it.

While at times her tone comes across a bit condescending, like she's dispelling her glorious wisdom to us simple folk who are never going to be as fabulous as her, I do believe that her intentions are genuine. And actually, she's featured some pretty impressive interviews and tips in her newsletters. Now, if she could just break loose and make it feel more like a casual conversation between the two of us...now, that'd be seriously cool.

Slice Out a Story of Recession Marketing

From: Crate and Barrel
Subject Line: 1,2,3 ways to save on select Wusthof and Shun cutlery
Date: May 1, 2009
 
If you're into knives (or should I say cooking 'cause just being into knives might be a little creepy) then you'll know that Wusthof and Shun are on the cutting edge (pun intended). I love how Crate and Barrel turned a simple knife sale into something fun, interesting, clean and simple. And the texture with the lettuce at the bottom is simply gorgeous. Plus, they always have that dynamic store location in the footer. Guess they are the sharpest knives in the drawer. Okay, enough puns for one day...
 

Babble

From: Barneys New York
Subject Line: CHRISTOPHER BAILEY and ED WESTWICK - Burberry Blow-Out Babble!
Date: Thursday, March 19, 2009

Ed Westwick is fabulous!

Recession Marketing

From: Sephora
Subject Line: Do It Yourself - and save!
Date: March 3, 2009

Just like a lot of folks out there, I'm making calculated choices about where I spend my cash these days. So how can marketers reach a gal like me who's holding tight to her credit card? Give me a reason to spend money so that I save money. Case in point, this super fun email from Sephora. I scrolled the whole way down and purchased a couple of things off this DIY list. They even highlight the salon price for each service and compare it to the Sephora DIY price. Very clever, very timely, very creative. IMHO, this is the perfect example of how marketing to the masses via recession-minded tactics can come off smart, not sneaky.


This Spring: Eyes on the Price

From: Nordstrom
Subject Line: 9-to-5 Looks at Nice Prices
Date: Wednesday, March 10, 2009

From: Nordstrom
Subject Line: Just In: Fresh, Affordable Dresses
Date: Friday, March 6, 2009












With the economic downturn raising stress levels throughout society, it's interesting to see how retailers are marketing to a belt-tightening subscriber base. The last couple emails I've received from Nordstrom have come with subject lines touting affordable prices.

Nordstrom is traditionally a high-end brand, selling sophisticated fashion to the consumers that can afford it. While they're famous for stellar sales, their regular messaging is not about price--it's about high-end style.

With the landscape changing for marketers, I wonder if the introduction of "affordability" messaging in Nordstrom's full-price email campaigns signifies an attempt to shift their brand perception slightly, to be thought of not only as the place to find the best service and best fashion pieces available, but also a destination for high style with low prices. I also wonder whether their price tags will be able to match their messaging, especially as subscribers change their ideas of what "affordable" means.

Read the Cyber Monday Tell-All

From: Smith-Harmon
Subject Line: Chad White's Cyber Monday Report
Date: December 5, 2008

Online retailers put a lot of bank behind Cyber Monday this year, and the big question is: Did it pay off? That's a big ole YES from Chad White, Smith-Harmon's new Research Director. His latest FREE reportlet, Cyber Monday Sees Record Retail Email Volume is packed with much more than just retail email volume and messaging stats. This 11-page gem gets into a full-on discussion of messaging trends with creative samples.

Download the free reportlet now to get the complete story on the biggest day in online shopping.

Richard & Friends Petition

From: Delta Air Lines
Subject Line: An Open Letter to All Airline Customers
Date: Wednesday, July 9, 2008

This is interesting...Airlines CEOs are "taking the extraordinary step of writing (a) joint letter" to make a case against oil speculators. It packs a punch to see all those signatures in one place, doesn't it?

...And they used HTML text ;)...

Have a wonderful weekend!


A Clear Invitation to the Dance

From: Starbucks.com
Subject Line: Starbucks is doing something big in Seattle.
Date: Friday, April 4, 2008

From: Jamba Juice
Subject Line: Jamba Breakfast – On Us
Date: Monday, April 7, 2008

Is this the world's biggest coincidence, or did Jamba hear about Starbucks and go head-to-head with them on the morning of April 8!?!? Looks like "a clear invitation to the dance*" if you ask me. I'd love to know if anyone has info ;).

* Quote quiz: Name that movie!

You are not an idiot :)!

From: Email Marketing Reports
Subject Line: Video message with a message + am I an idiot?
Date: Monday, December 31, 2007

Here's another fun holiday-themed video from Mark Brownlow at Email Marketing Reports: check it out!

The Twelve Days of Email

From: Chad White of the eec
Subject Line: A special holiday greeting from Chad White
Date: Monday, December 24, 2007

In looking back at the marketing emails we received over the course of Q4, I think Chad White & family did a great job putting the content to song! Check out "The Twelve Days of Email" here.

Happy New Year!

Oprah Opens

From: Cole Haan
Subject Line: As seen on Oprah: Boots with Nike Air
Date: Thursday, November 8, 2007

From: Borders Rewards
Subject Line: 30% Coupon & Oprah's New Pick
Date: Wednesday, November 14, 2007

These are just two examples of the many "Oprah's Pick"-themed emails I've seen over the past few weeks. Chad White also highlighted a Target example back in October. I'm assuming that Oprah's product picks - like her book club selections - fly off the shelves, and that her name alone opens emails. After all, Oprah is awesome. Maybe Oprah should run for president.

On a totally unrelated note, Borders emails are so tall and so heavy! They must be an absolute bear to produce. I'm wondering if numerous graphics equal numerous sales for Borders, or whether they've tested simpler creative options. They've obviously considered the scroll-factor, as they include what they're calling a "Shortlist index" at the very top of the email, similar to a table of contents. Problem is, if a recipient with disabled images clicks one of these anchor-tagged links, they'll be directed to a big empty white box.

Natural's Not In It

"Natural" is clearly the buzzword in home furnishings this spring. Who does it best? And do you think that by mailing a few days earlier, CB brands detracted from PB sales? Do we need to reconsider our messages in the context of our competitors'?


From: CB2
Subject Line: cool earthy things
Date: Monday, February 26, 2006

From: Crate and Barrel
Subject Line: Spring Collection Preview
Date: Tuesday, February 27, 2006

From: Pottery Barn
Subject Line: Introducing the Natural Home
Date: Thursday, March 1, 2006


Make it Personal

From: fredflare.com
Subject Line: BEEP BOOP BEEP at fredflare.com
Date: Tuesday, April 10, 2007

Lately there's been lots of talk about making email more personal. But usually we're referring to dynamically dropping a customer's name into a "Welcome" field. I'd like to stress the importance of making emails more personal meaning human.

In a virtual landscape increasingly dominated by customized avatars and tricked-out social network profiles, it makes more and more sense to make a conscious effort to inject personality and authenticity into our electronic communications. Fredflare.com does it here! Instead of just featuring a half-naked model surrounded by an array of merchandise a la Abercrombie, they congratulate their employee of the month by featuring her in an email and allowing her to showcase her picks. This has so much more meaning for me as a consumer. I actually feel happy for Julie. How often do you feel happy for someone when you open a marketing message? Ain't that nice? What can you do to inject a little happiness into your email campaigns?

Look mommy what I did!

I am all for innovation, but this is ridiculous. To start, Neiman Marcus appears to be exceedingly proud of the "unfolding magic" which is possibly the crappiest video ever made. Come on! What the heck is that!?

And then there's Crate & Barrel. They're so excited about their first TV commercial that they sent an ad about an ad. Wow! A TV ad? Amazing!

Finally, we've got Bergdorf Goodman selling CDs. Maybe I just don't grasp their greater "live-in-our-brand-bubble" vision, but how does a Bergdorf Goodman CD collection make any sense? And who buys CDs anymore anyway?


From: Neiman Marcus
Subject Line: The Christmas Book is here!
Date: Tuesday, October 3, 2006

From: Crate and Barrel
Subject Line: Preview our new TV ad
Date: Thursday, October 5, 2006

From: Bergdorf Goodman
Subject Line: Volume: Preview & own the music of Bergdorf Goodman
Date: Friday, October 27, 2006


"It's Deluxe, son. It's Deluxe."

With all this talk of "luxury" lately I thought I'd do me some research. I happened across three very interesting reads:
"Living It Up: America's Love Affair with Luxury", by James B. Twitchell
"Let Them Eat Cake: Marketing Luxury to the Masses - as well as the Classes", by Pamela N. Danziger
"Trading Up (Revised and Updated): Why Consumers Want New Luxury Goods...And How Companies Create Them", by Michael Silverstein, Neil Fiske & John Butman

So gift yourself a little market research this holiday season. In addition to upping your on-da-job skeelz, you may also gain some insight into your own consumer behavior. Enjoy!

At a Store Near You...

From: Crate and Barrel
Subject Line: Join us for a store fall preview
Date: Thursday, September 7, 2006

From: Lacoste
Subject Line: Friends and Family
Date: Monday, October 2, 2006


As online traffic increases and brick-and-mortar retail store visits dwindle, retailers in home furnishings and apparel are leveraging online marketing to drive in-store sales. Here, Crate and Barrel and Lacoste try two different approaches: an in-store event, and a print-out coupon.

I am fascinated by the growing interplay between the virtual and "real" worlds of commerce. Just last week I saw an actual "I Bought it On EBay" retail location on Long Island, a la "The 40 Year-Old Virgin," and recently learned about the thriving marketplace of Second Life. "Residents of one of the Internet's most populous virtual worlds shop, attend class—even run businesses. Soon you may do the same." Read the story in Popular Science.

Consumer in Control

From: Polo.com
Subject Line: Create Your Own: Introducing the Team Polo
Date: Thursday, June 29, 2006

From: MINIUSA
Subject Line: Let's be small with huge imaginations
Date: Thursday, July 20, 2006



From: Room & Board
Subject Line: Furniture Designed by You, Built by Us
Date: Wednesday, July 26, 2006

From: NIKEiD.com
Subject Line: Back to School at NIKE iD
Date: Friday, July 28, 2006



MINI's personalized car roof is probably the most extreme example I've seen: from clothing to furniture, personalization is showing up on ecommerce sites web-wide. Now, we're not just consumers; we're clothing designers and interior decorators as well. While I enjoyed "expressing myself" at NIKEiD.com and "creating my own style" at polo.com, I pause to consider the social and cultural implications of the personalization craze. If you're curious about what makes something like personalization popular with the young'ns, if you're marketing to the "coveted 18-24" shopper, or even if you're just looking for an interesting read, check out Generation Me by Jean Twenge. It keys into the general characteristics of Americans born after 1980. It's a fascinating read.

Mini-Me

From: J.Crew
Subject Line: Crewcuts has arrived.
Date: Friday, March 31, 2006

From: online@luckybrand.com
Subject Line: New Lucky Kid for Summer from Lucky Brand Jeans - Plus Free Shipping
Date: Wednesday, June 7, 2006



I understand experts have observed a cultural phenomenon wherein American parents are casting their children more and more in their own images, right down to the $120 designer denim. Here, two national retailers jump on the "Mini-Me" bandwagon. The forecast:
1) J.Crew: What TOOK you so long? I forsee success and many mini-polo-wearing babies. (I heard from a retail associate that Crewcuts merchandise is flying off the shelves.)
2) Lucky Brand Jeans: I anticipate a more uncertain future. While I don't know for sure, I would imagine Lucky's target demographic falls into a pre-marriage pre-baby-making age bracket. I see folks in tie-dyed Janis Joplin t-shirts balking at the thought of matching kiddies in Skull & Crossbones onesies.

On an unrelated note, Lucky Brand Jeans puts so much effort into their retail stores - the look, the displays, the whole experience is very unique and well-done. While their website and email campaigns integrate some of the retail location feeling successfully, the overall production quality is disappointing in comparison.

The Human Touch


From: katespade.com
Subject Line: we're helping you say "thank you"
Date: Thursday, June 8, 2006

From: FreePeople.com
Subject Line: Are Your Friends on the List to Get Our Catalog? Are You?
Date: Friday, June 9, 2006

From: UrbanOutfitters.com
Subject Line: So awesome, you bought them all. (We made more!)
Date: Friday, July 7, 2006

My penmanship has degenerated into an illegible scrawl; my atrophied muscles cramp over a single "thank you" note. Notes, postcards and post-its: as snail mail goes the way of the dinosaur, handwriting has been showing up all over the web. Here, Kate Spade, Free People and Urban Outfitters use handwriting to convey the sense that we're part of an intimate person-to-person dialogue: accepting Mr. Oliver Oh-So-Right's marriage proposal on monogrammed stationery; participating in what appears to be a coke-snorting boho correspondence; receiving cavalier notes "heart, us". I feel more authentic already.

The Grid of Desire

From: CB2
Subject Line: new...the affordable modern catalog
Date: Tuesday, July 18, 2006

While I appreciate CB2's "all modern eyes" campaign for it's novel kaleidoscopic display of product, I am most interested in it's implications when read as a cultural document. Here, the Buddha is purely decorative, time costs just $29.95, and the mandala - a ritualistic geometric design symbolic of the universe, used in Hinduism and Buddhism as an aid to meditation - features the most important components of our modern universe: merchandise, which we subconsiously believe that, when purchased, will bring us consumer nirvana.

University of Washington Asian Languages & Literature Professor Collet Cox often refers to a mental construct she terms "the grid of desire" wherein we separate and fixate upon objects outside of ourselves, hoping to find completion in union with these objects. Expanding upon that idea, we can see the EDM is a virtual "grid of desire," uniting customers with Gaucho Side Chairs, inducing a temporary shopper's high. Whenever I make an especially unnecessary or expensive purchase, I like to joke: "Now, I am complete."