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Date: Monday, November 23, 2009
Bluefly's gift guide this year centers around 9 or so female characters, collectively called the Fashionistas, as well as 6 male characters. Customers engage with the characters via a "shop her list" function. This is an interesting concept: having characters your customers can relate to is fun, and it's loads more engaging than the usual vague gift categories of mom, girlfriend, and so on.
The characters that Bluefly uses, however, are a little disappointing. The fashionistas are the usual collection of lady archetypes--the diva, the gossip, the ice queen. The male characters are all some flavor of clueless dope in need of (ugh) "mansformation." I think Bluefly could have gotten a better result if their characters seemed more like actual people. Why not make the Fashionistas a little more complex, like the men and women who shop on their site? A character who likes dressing up as well as being comfortable. A character who works hard and loves music. A man who can dress himself without help. You get my point, and hopefully next time around, retailers will too.
