From: South Seas Island Resort
Subject Line: Experience South Seas
Date: Tuesday, April 28, 2009
Unfortunately, I received this email immediately after booking my South Seas travel (and simultaneously signing up for their email program) for roughly double the featured "spring rate." Ouch! Where's my "thank you"? Where's my "welcome to our email program"? As much as I love an offer, and as much as I love a resort, and as much as I am a total customer service snob, seriously, what's the likelihood that I'm going to book again in the same season? This message just made me feel silly for paying more :).
But alas, which of you will I see at the fabulous South Seas Resort for the Email Insider Summit next week!? And if you haven't yet booked your travel, perhaps you can take advantage of H2WHOA!
