From:CUSPSubject Line: Oops! The site is back up! Enjoy SALE + FREE ONLINE SHIPPING!
Date:Friday, November 7, 2008
I think that is probably one of the best (if not the best) apology Email I can recall seeing. When you know how much production time goes into creating an email, you almost have to wonder if they had this in reserve; like they were waiting for an accident to happen!

Comments
I LOVE this idea of having a sorry email ready to go. Great idea.
Posted by: Darrah MacLean | November 7, 2008 1:10 PM
Love the creative, hate the fact that it's 95% image to text ratio. One big grey block if images are turned off. Would have built it differently myself...
Posted by: Marco Ruschioni | November 19, 2008 5:34 AM