Featuring Personalization

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From: Williams-Sonoma
Subject Line: Just for Mom: Williams-Sonoma’s Personalized Apron
Date: Wednesday, April 19, 2006

Here, Williams-Sonoma does a great job of engaging the customer in personalizing a unique gift "just for mom". While many online retailers tout personalization, Williams-Sonoma really enrolls us as active participants in the personalization process. By featuring personalization process screenshots, they inspire us to envision "Mom's Name" spelled out on the bright apron color of our choosing, mentally guiding us halfway through product purchase before we even click through the EDM. Brilliant.

On a general note, the colors in this design are lovely.
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